Toronto, Ontario

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    Bruce

    Bruce Temkin

    Customer Experience Transformist
    Temkin Group (MA)

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  • Back
    Joseph Quitoni

    Joseph Quitoni

    Corporate Director, Culture Transformation
    The Ritz-Carlton Leadership Center

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  • Back
    Dr. Edward M. Brown

    Dina Fakhry

    VP, Retail, Improvement, Customer Experience
    Standard Life

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  • Back

    Don Fertman

    Chief Development Officer
    SUBWAY (CT)

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  • Back
    Sharon Baker

    James Connell

    VP, E-Commerce and Marketing
    Roots Canada

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    Neda Tabatabaie

    Neda Tabatabaie

    Director of CRM
    Maple Leaf Sports & Entertainment

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Take back practical action plans, templates, and blue prints from North American AWARD winners!

Your next sale, positive word-of-mouth, and customer loyalty all hinge on a superior experience. It is imperative you act and create a customer-centric organization! Organizations that embrace customer-centricity as a priority stand to transform the customer's experience.

This summit will provide you with the tactics you need to plan, implement and follow-through with your customer experience strategy.

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Strategy Institute is an established leader in delivering timely knowledge and best practices in multiple industries for nearly 20 years. Our esteemed portfolio of conferences offers critical business intelligence to empower executives to stay competitive in rapidly evolving markets.