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    Michael Starr, Key Speaker for Customer Experience Strategies Summit West

    Michael Starr

    Managing Director
    Strativity Group, Inc.

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    Nancy Richardson, Key Speaker for Customer Experience Strategies Summit West

    Nancy Richardson

    Director of Digital Guest Experience
    Lululemon Athletica

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    Scott Allison, Key Speaker for Customer Experience Strategies Summit West

    Scott Allison

    Vice President of Canadian Operations
    Marriott Hotels & Resorts

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    Vicky Stennes, Key Speaker for Customer Experience Strategies Summit West

    Vicky Stennes

    Vice President of Inflight Experience
    JetBlue Airways

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    Royce Chwin, Key Speaker for Customer Experience Strategies Summit West

    Royce Chwin

    Vice President of Marketing
    Travel Alberta

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    John Morton, Key Speaker for Customer Experience Strategies Summit West

    John Morton

    President
    Market Probe Canada

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Delivering Branded Experience at Every Touch Point

Receive a Complimentary copy of Customer Experience Strategy – The Complete Guide From Innovation to Execution, with every registration. Compliments of Strativity Group

Incorporating customer experience excellence is becoming an imperative business strategy. It is not simply customer service but rather a new philosophy that brings departments together to build customer loyalty through engaging, branded experiences. Maximize your revenue through new business and customer retention in this increasingly social and digital marketplace.

View Customer Experience Strategies Summit West Agenda

SPONSORS

  • Platinum Sponsor
    Market Probe, Customer Experience Strategies Summit West Sponsor
  • Gold Sponsor
    ResponseTek, Customer Experience Strategies Summit West Sponsor
  • Gold Sponsor
    Strativity, Customer Experience Strategies Summit West Sponsor

PARTNERS

  • International Customer Service Association Canada, Customer Experience Strategies Summit West Partner
  • CRMXChange, Customer Experience Strategies Summit West Partner
  • Canadian Institute of Marketing, Customer Experience Strategies Summit West Partner
  • Customer Service Institute of Canada, Customer Experience Strategies Summit West Partner

TESTIMONIALS

"Really enjoyed the depth of insight and quality of topics. Speakers and content were both strong…Actionable insights from industry leaders in a format that cuts to the root of customer experience."

James MacQueen, Chief Customer Officer, Teranet Inc.

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