As the Head of Commercial Innovation & Transformation at Sanofi, I lead initiatives to enhance customer experience and strengthen Sanofi’s market reputation in the Diabetes and Cardiovascular fields. With a postgraduate degree in Marketing and over 20 years of experience in the healthcare industry, I have developed a strong expertise in omni-channel marketing, strategy, product marketing, and business transformation.
I am passionate about driving customer-centric transformations, focusing on a Customer First Operating Model, and implementing agile transformation across the organization. I also oversee P&L management and resource allocation for business growth and sustainability, and foster a culture of ethical leadership, compliance, and safety within the team. My goal is to innovate and transform engagement approaches that deliver value to customers, patients, and stakeholders.
Day 1: May 31, 2023
Day 2: Jun 1, 2023
