Why Contactless Customer Experience is Crucial to your Business Survival
Join David C Williams, AVP, Automation at AT&T for a 30-minute presentation on “Touchless Technologies for the Win” at The 12th Annual CX Strategies Summit. “Why Contactless Customer Experience is Crucial to your Business Survival” Take practical steps to: Ensure …...
Learn to Quickly Pivot and Adapt to Rapid Changes in CX
In this episode of the CX Virtual Events Series, “Pivoting Customer Experience During the Coronavirus Crisis”, the customer experience is a hot topic as current and typical strategies are disturbed forcing brands to make quick adjustments, innovative changes, and adapt …...
A Deeper Conversation on Empathy in the World of CX
In this episode of the CX Virtual Event Series, “Empathy: The Key to Great CX During the COVID-19 Crisis” emphasizes on the importance of maintaining a strong relationship with customers by showing them support and care through various channels and …...