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After the incredible success of CX Canada 2025, we’re bringing you an even more dynamic experience in 2026! Building on the breakthrough insights from HP, NBA, Lenovo, TTC, and 35+ industry leaders who made 2025 unforgettable, secure your spot today and:

• Elevate your customer experience strategy from reactive support to a proactive revenue-driving powerhouse – just like the game-changing sessions we delivered in 2025.
• Align cross-functional teams through proven CX operations frameworks that our 2025 attendees are already implementing in their organizations.
• Master end-to-end customer journey orchestration using the innovative approaches that sparked countless “aha moments” at our sold-out 2025 summit.
• Transform your AI-powered personalization strategies with the cutting-edge methodologies that had our 2025 audience buzzing well into the evening reception.
• Build unshakeable customer trust and loyalty using the data-driven insights that made CX Canada 2025 the talk of the industry.

Following the phenomenal response to CX Canada 2025 – where attendees called it “career-changing” and “the best CX event in Canada” – we’re expanding with even more breakthrough content from organizations like Google, RBC, CIBC, Scotiabank, and the industry innovators who are reshaping customer experience!

Unlock the ROI of CX with smart customer success models tied to areas of specific, tangible returns on investment. Delve into all the hottest topics discussed over two incredible days.

• Rebuild your CS programs by partnering with other brands and influencers with the help of TikTok and the Four Seasons Hotel.
• Increase customer retention with insights from Canada Life by developing both the transactional and interpersonal relationships with your customers.
• Drive robust customer ROI with best practices from HubSpot to promote effortless renewals, expansion, and upsells.
• Discover how to best invest in AI-powered tools to boost your CX team’s productivity with Google.
• Find supporting data for your business case and win over key project stakeholders with

This hybrid experience is specially designed to help attendees capture the most value possible!

• Expand your network with a larger audience and broader attendee reach.
• Build connections through one week of pre-event virtual networking.
• Consult industry experts by scheduling in-person or virtual meetings.
• Connect with peers using AI matchmaking tools based on shared interests.
• Access on-demand sessions and content anytime, anywhere.

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