At the 2024 Customer Experience Strategies Summit, Peter Armaly & Aaron Thompson presented this great discussion on B2B Transformation. They discussed their career transitions, particularly from political science to consulting, and the focus on customer success strategies. The conversation highlights B2B growth strategies, comparing short-term and long-term approaches.

Join us at the 2025 CUSTOMER EXPERIENCE FOR THE PUBLIC SECTOR Summit on March 18 & 19, 2025, at Hyatt Regency Toronto, ON. Discover the latest innovations in customer experience, connect with industry experts, and explore cutting-edge tools like machine learning that are reshaping the future of client services.

Download the conference brochure to explore the full agenda, speaker lineup, and key topics at the CUSTOMER EXPERIENCE FOR THE PUBLIC SECTOR Summit 2025.

Click here to view the brochure: SOURCE GROUNDBREAKING CONTENT | CX Canada 2024